Background
| We have three big goals over here.
Our clients want to use data the way their students and mentees want them to use it: to constantly make programs even better for students and mentees.
Meet Our “Data-Driven Superstar” Check out the PowerPoint deck below to see how Kelly uses information coming in from her tutors’ weekly reflections and reports to structure high impact training and support workshops that are aligned with her tutors and students’ current needs. We hope that Kelly’s work will inspire you think about how your program can use data this school year to constantly improve programming. Definitely contact us if you’d like a free brainstorming partner in that effort. |
Kelly’s PowerPoint Deck
The big deal: Kelly asks her tutors to reflect upon and share their weekly, most pressing goals and challenges. Rather than solely presenting her tutors with a predetermined training curriculum, she uses the goals and challenges that tutors report to help shape her ongoing support and training workshops throughout the year. Again, this isn’t a one-time practice. Nor is it something that’s done before each school year to make things better for “next year’s students.” It’s a constant practice.
Take Note…
- Notice how Kelly shares her tutors’ aggregated data with them (slides 4 and 5). If you ask your tutors, mentors or coaches to complete regular reflection & reporting logs, the practice of sharing and discussing their aggregated data is a great way to communicate that their data isn’t going into a black hole. You’re paying close attention to their experiences and to their goals and challenges.
- Notice how Kelly details what she’s going to do with the data (slide 6). Building on the practice discussed above, Kelly not only says, “We hear you.” She then communicates, “…and we’re here for you.”
Attend a Planning & Action Hour!
| We lead free, web-based Planning & Action Hours each month to help youth and adult development and education organizations to take stock of and make concrete plans to strengthen their operations in specific areas. This month’s Planning & Action Hour: | |
Kelly Montes de Oca, this month’s Superstar, at an extended day tutor training earlier this year.





Annette Hilger is a coach with